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We are delighted to share the exciting news of the merger between Trove Health, a leading company making it easier for patients and clinical researchers to access health information, with Oprable, Inc., a leading company specializing in healthcare data retrieval and interoperability software. This strategic partnership brings together a wealth of expertise and innovative technology, which will greatly enhance the experience for our valued patients and customers.

We are incredibly excited about the possibilities this merger unlocks. Joining forces will accelerate our journey to make healthcare data more accessible and useful for those who need it most: patients, their care providers, and medical researchers working on life-saving treatments for disease. We extend our heartfelt appreciation for your ongoing support as we embark on this new chapter together. For any inquiries, please contact:

Medical records are created every time you visit a doctor. It could have information on what you discussed, diagnosis, medications, test results, and more. These medical records are your medical data and are important for you and your doctor to keep track of your health. They are also important to medical researchers.

For example, medical data can be used to study how a new medication affects patients with a particular condition or to identify risk factors for certain diseases. It can also help doctors and researchers understand how treatments are working for patients, and identify areas where healthcare could be improved.

Some examples of how medical data could be used in research include:

  • Clinical trials: Medical data is used to design and conduct clinical trials. For example, medical data can be used to study the effects of a new cancer drug on patients with a specific type of cancer.

  • Epidemiological studies: Medical data is used to study diseases across populations. These studies can help identify risk factors for diseases and guide public health interventions. For example, medical data sets were used extensively to study the spread of infectious diseases COVID-19.

  • Genetics research: Medical data is used to study the genetic basis of diseases, including identifying genes associated with increased risk of certain diseases. For example, medical data can be used to study the genetic factors that contribute to diseases such as Alzheimer's.

  • Health services research: Medical data is used to look at the usage and results of healthcare services. For example, medical data can be used to study the effectiveness of different treatment options for patients with diabetes.

Medical Research

Currently, if you want to access your health records you have a few options.

How to Access Records

  • Many doctor’s offices and hospitals use an online patient portal. This is a secure site where you can access your health information like test results, billing, prescriptions, and more.

  • If this is not an option, you can also call or visit your provider and ask them how to get access to your records. You may need to fill in a form to request access, but your doctor cannot refuse access to your records. This process can often be time-consuming, and it may take your doctor’s office several weeks to get you a copy of your records. A federal law called the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule gives you the right to see and get a copy of your health record.

  • Sign up with a site like Trove Health and connect to your patient portals to access all your records in one dashboard.

Can my provider charge for my records?

If you access your records through your online portal it will most likely be free, however, according to your HIPAA Privacy Rule access rights, your provider may charge a reasonable fee to cover only the cost of:

  1. Making a paper copy or electronic copy, and any electronic media if used — like a CD or USB (thumb) drive — of your health record

  2. Mailing you a paper or electronic media copy of your health record

Any records you access through Trove Health are completely free.

With the 21st Century Cures Act, changes are coming that will allow patients to access their records online more easily. Trove Health is committed to following this changing landscape and keeping patients updated.

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